Sam Rae MP sees impact of Hope Street in Melton!  

“The dedicated staff at Hope Street First Response Youth Refuge in Melton do an incredible job around the clock to keep some of the most vulnerable people in our community safe. The work that they do in providing a place to recover and rebuild is incredibly important. Visiting Hope Street in Melton reinforced my commitment to support their efforts.” - Sam Rae MP. 

 Federal Member for Hawke, Sam Rae MP has recently visited Hope Street’s First Response Youth Service Refuge in Melton to tour the facilities and see this nation leading response to child and youth homelessness operating in the local community.  

The First Response Youth Refuge Service is vital for Victoria to provide high quality emergency frontline support and accommodation for young people (16-25) and their children experiencing homelessness. Hope Street’s well trained and qualified staff provide 24-hour support to young people and their children. It has been in operation since August 2020 and is a centre piece of place-based partnerships in the local community. Since establishment in 2018 (operating from an interim location), the First Response Youth Service has provided support to over 915 clients. For young parents, 94% have an improved connection to community services. Over 90% had increase in the level of safety of their children.  One client Sarah expressed that, ‘Hope Street helped me navigate through difficult decisions I had to make.  They helped me with baby things, food vouchers and moral support.’  

Sam was able to see the impact of well-designed solutions to homelessness with frontline service staff and discuss the realities facing vulnerable young people and their children.  For those at risk of experiencing homelessness, a safe place to sleep, eat and live is their right. For young people and young families that have experienced the trauma of domestic and family violence, poverty,disadvantage and a housing crisis which has led to homelessness, the need for support to feel safe and secure is vital to addressing their needs within the community.  

Sam was able to discuss how young people are supported by experienced frontline staff at Hope Street with Aoife, a Case Manager with experience in working with young people in Ireland and Australia. Sam was able to see first-hand how the First Response model includes key elements of an assertive mobile outreach service and a ten bed (including independent family unit) youth (16-25 years) supported crisis accommodation (refuge) with youth centred case management support. The importance of providing high quality accommodation for young people and young families in Melton at Hope Street was highly valued by Sam.  

The First Response refuge is a modern facility, and its architectural design was shaped by extensive consultation and research. Unsurprisingly, the significant investment of time, money and therapeutic design in developing the refuge has resulted in a high quality, state-of-the-art refuge environment. It offers a safe and positive living environment for clients, is sensitive to trauma, and supports effective service delivery. 

There is a communal study area and kitchen with full pantries and recipe books to help young people relax and feel comfortable to plan and make meals as a valued member of the household and as part of their skills development. 

Sam’s tour included a walk through the gardens with water features and edible veggie patches. The site also features art therapy with an art room for young people to enjoy a peaceful place to be creative with paint, drawing and sewing.  

Sam and his team were able to see how a large, well-lit recreation room provides comfort and entertainment with bean bags, musical instruments, toys, a game console and television. Such a place is important for young people that have experienced trauma as they can enjoy age-appropriate activities in a safe and comforting  space. 

This nation leading First Response Youth Service is a quality example of how to support young people and young families in crisis to achieve stability, a sense of security and ways forward in changing their situation and working towards their goals. 

With addressing domestic and family violence a priority for the Albanese Government, Hope Street was able to showcase to Sam Rae MP the importance of high quality, trauma informed, youth specific accommodation and wrap around support and the positive impacts this has on young people and young families as well as the wider community.   

Hope Street upholds that housing is a human right and that all young people and their children have a right to a safe place, free from abuse and neglect so that they can thrive and achieve their goals. Hope Street’s philosophy is that resolving homelessness is the responsibility of federal, state and local governments; the community, families and individuals. Hope Street believes that young people and their children have a right to safe, secure, affordable housing and to be treated as equal citizens in our society.