What does Hope Street do?
Hope Street Youth & Family Services provides immediate, emergency, stable and/or sustainable support to vulnerable young people (aged 16–25) and young families experiencing, or at risk of homelessness. With more than 45 years’ experience, we are a not-for-profit organisation based in the North and Western growth corridors of Naarm/Melbourne.
IMMEDIATE
RESPONSE
Our specialist outreach workers respond to young people in crisis, meeting them on location and offering intervention and immediate access to our youth-specialised programs and services.
EMERGENCY
RESPONSE
Our programs offer safe, supported crisis accommodation for young people and their children who are experiencing homelessness. This also includes individualised support enabling the young person to identify immediate needs such as food and healthcare.
STABLE
RESPONSE
This stage focuses on building life skills, preparing young people and young people with children for life beyond Hope Street. Our programs offer longer term affordable and safe accommodation of 1 and 2 bedroom units for up to 18 months
SUSTAINABLE
RESPONSE
Our sustainable response helps young people and their children to secure and maintain long-term housing beyond Hope Street services. We support them to work towards their goals and aspirations for a future without homelessness
Youth homelessness: a snapshot
In June 2025, Melbourne’s rental vacancy rate sat at 2.5%, while regional Victoria was just 1.9% (REIV).
Median weekly rents in February 2025 were $580 in metropolitan areas and $490 in regional areas.
Centrelink Youth Allowance is $338.60 per week, putting the limited rental market beyond the reach of young people.

% OF YOUNG PEOPLE WHO MAKE UP AUSTRALIA’S HOMELESS
26%

% of teenage girls and young women that access homeless services, demonstrating family violence driver
60.5%
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Mental Health Models of Care for Young People
After weeks of intensive work, Hope Street are proud to announce that as of Friday… More
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Travel 4 Good: Adventuring for a Cause
Travel 4 Good: Adventuring for a Cause Meet Stephen and Lisa Cole – two everyday… More
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Local Federal Government representative Andrew Giles MP visits brand new First Response Youth Service Centre in City of Whittlesea
In December, Hope Street Youth and Family Services welcomed Federal Government representative and Member for… More
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Hope Street officially launches the First Response Youth Service Whittlesea centre
Hope Street officially launches the First Response Youth Service Whittlesea centre, December 2024! Hope Street… More

At 17, Sian knew what homelessness looked like from the inside. By the age of 13, she was solely caring for her younger siblings.
Hope Street’s partners
We are grateful to our partners who support solutions to addressing youth homelessness and make a meaningful difference.

A young person in crisis
Ahmed came to Hope Street after his year level school coordinator referred him to the local Homelessness Access Point. For six months he had been in and out of the family home, until one day his father took out an intervention order against him. Ahmed confided in his teacher that he had nowhere to go.
Read how coming to Hope Street has impacted the lives of our young people for the better.




