Super hero with vision
Super hero with vision

Hope Street Youth and Family Services Ltd ("Hope Street") based in the northern and western regions of Melbourne, is one of the longest established specialist youth homelessness services in Victoria.

Two women in a meeting
Two women in a meeting

Hope Street Youth and Family Services was one of the first crisis accommodation services for young people in Victoria. Hope Street has 40 years' experience in delivering youth focused programs, services and practice within the homelessness sector.

Two young men - thumbs up
Two young men - thumbs up

Management and staff are committed to the delivery of responsive and comprehensive services to young people and our communities in accordance with the values, philosophy and standards of our organisation.

Who We Are

  • Gary Humphrey, Programs Manager (North West)
    Program Leadership
    Gary Humphrey commenced at Hope Street in the role of Programs Manager (North West) in January 2022 and has 30 years' experience in the disability, mental health, aged, public health and case management sector.

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    Nicole Misurelli, People and Culture Manager
    Executive Leadership
    Nicole Misurelli is an experienced People and Culture leader with experience in the public sector, Local Government, Higher Education and other sectors.  Nicole is passionate about using her professional experience which includes a past director and president of a peak body in the Out of Home Care sector, to improve the lives of vulnerable people and particularly youth.

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    Katie Hooper, Business Development and Partnerships Manager
    Executive Leadership
    Katie Hooper has worked in child and family services for over 25 years. She has worked with Government and Not for Profit organisations, in direct practice roles and executive leadership roles. Katie has worked with children, young people and families through Child Protection, Youth Justice, Education and support services. Katie joined the Hope Street team in June 2022 as the Business ...

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    Sue Watt, Team Coordinator (North East)
    Program Leadership
    Sue Watt commenced at Hope Street in 2013 and is a respected team member.  Sue contributes her extensive expertise as a member of the leadership team building the operational capacity of the programs for quality client-focused services to young people and young families.  Sue has over 20 years of experience in the homelessness sector working with youth and adults.

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  • Bianca Nash, Team Leader (Whittlesea)
    Program Leadership
    Bianca Nash commenced at Hope Street in the role of First Response Youth Refuge Team Leader for South Morang in May 2024. Bianca is an accomplished social worker who holds 20 years of experience in the community services industry working in the youth, counselling, case management and family services sector.

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    Duncan Adams, Finance Manager
    Executive Leadership
    Duncan Adams has been an Accountant and Finance Manager for more than 30 years in mid-sized corporations, before switching to the Not For Profit sector recently.

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    Sue Scott, Operations Manager
    Executive Leadership
    Sue Scott's substantive position is as Programs Manager (North East). She commenced at Hope Street in March 2020 and has over 20 years' experience in the homelessness sector.

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    Donna Bennett, CEO
    Executive Leadership
    Donna Bennett commenced her working life in youth homelessness while completing her Bachelor of Social Work, working in a young women’s refuge and a residential centre for young people in care in regional Victoria.  This was the beginning of her passion and drive for a fairer system and service delivery response to young people and their children impacted by not having a safe home in w...

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See Also

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